Shipping Policy
Effective Date: March 12th, 2026
Thank you for shopping with SamuraiInsoles.com. We strive to provide a smooth and reliable shipping experience. Please review our shipping policy below.
Order Processing
Orders are typically processed within 2 business days (excluding weekends and holidays) after payment confirmation.
Once your order ships, you will receive an email containing your tracking information.
Shipping Rates & Delivery Estimates
We offer the following shipping options within the United States:
Standard Shipping – Free
Estimated delivery: 4–6 business days for the contiguous United States.
Estimated delivery: 7–10 business days for Alaska, Hawaii, and U.S. territories.
Expedited Shipping – $9.99
Estimated delivery: 2–3 business days
Delivery times are estimates and may vary depending on carrier operations, weather conditions, and other external factors.
Shipping Destinations
We currently ship within the United States only.
International shipping is not available at this time.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery.
Lost or Delayed Shipments
If your package appears to be lost or significantly delayed, please contact us at support@samuraiinsoles.com
and we will assist you in working with the carrier to resolve the issue.
While we cannot guarantee carrier delivery timelines, we will make reasonable efforts to help locate delayed shipments.
Shipping Address Accuracy
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply to resend the package.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 2 days of delivery at:
support@samuraiinsoles.com
Photos of the item and packaging may be required to assist with verification.
Returns & Exchanges
For information about returns or exchanges, please refer to our Return and Refund Policy.
Contact Us
If you have questions about our shipping policy, please contact us at:
support@samuraiinsoles.com
Thank you for choosing Samurai Insoles.